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NOT CURRENTLY ACCEPTNG NEW PATIENTS. We DO accept and file the following insurances:
Blue Cross Blue Shield Health Advantage Ambetter Tricare Qualchoice Medicare Humana Adv. Plan AETNA Medicare Adv. Plan We do not accept the following insurances: Cigna, Choice Benefits (under Cigna), Federal Blue Cross Blue Shield (unless secondary to Medicare), or Medicaid (unless secondary to Medicare). As of 2018, we no longer accept United Health Care/Optum insurance, Healthscope (under UBH), or Municipal Health Benefit Fund (under UBH). As of Jan 2025, we no longer accept Mercy Managed Behavioral Health as they were purchased by United Health Care/Optum or Allwell or Wellcare products. Please call office to confirm we take your insurance policy if you intend to use it. |
Insurances We Accept:
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Health insurance plans and benefits vary. Call our office and we will be happy to check on your benefits for you.
If you use insurance to cover all or part of the cost of your therapy, you will still be responsible for all co-pays or co-insurance and meeting your deductible (if applicable). If you're hoping to use insurance to cover our sessions, we encourage you to educate yourself about what your particular plan covers (and what it doesn't) because payment for the sessions are ultimately your responsibility. If you find that you have out-of-network benefits, you will need to pay us directly and your insurance company will reimburse you (usually partially) upon processing of your claim. Please see reasons below why a patient might choose not to use their insurance coverage to help pay for sessions. This is a choice for anyone whose insurance does not require that they use their benefits when they see a doctor (i.e. Medicare). |
Payment
Payment is due at the beginning of each session. Methods of accepted payment include cash, check, debit card, health care spending account card, and credit card (Visa, Mastercard, Discover, and American Express). Our office preference is for the patient to have a credit card on file used for their out of pocket costs which will be discussed before charges are made.
Cancellations Policy
Same-day cancellations (unless due to an emergency, such as an extreme weather situation, contagious illness or a death in the family, etc.) may incur a $50 no show fee. If we close the office because of weather or emergency and you have a scheduled appointment, we will call you as far ahead of time as possible to reschedule. Please do us the same courtesy.
Self-Pay
Many clients choose not to involve insurance companies in their mental health care. Some people choose to pay out-of-pocket because they like to know that no personal information will be disclosed to any third party (such as a health insurance company that authorizes services related to mental health or substance abuse, an insurance company that offers disability or life insurance coverage, etc.). If so, their counseling is not limited by the diagnosis, treatment plan or session limits that health insurance companies dictate. Insurance companies often limit the number of sessions and even the type of therapy.
To have therapy services covered under insurance, a mental health diagnosis must be made. This then becomes a part of your permanent health care record. This may lead to limitations such as denial for quality life insurance later on. Additionally, the insurance company can demand to know a lot of information about you in order for your treatment to be covered. The insurance company can review all of your records at their discretion.
By paying privately or out-of-pocket, we can assure private-pay clients of the highest degree of privacy, flexibility and control of their mental health record allowed by Arkansas state law. This is because records are exempt from insurance reporting and random compliance audits under these circumstances. Our work would be off record.
In addition, many insurance companies require a deductible to be met before they start paying, so you may be paying full fee out-of-pocket for at least part of your treatment under any circumstances.
We will work collaboratively to decide how often to attend therapy and you decide what you want to focus on. You have the control, not the insurance company.
To have therapy services covered under insurance, a mental health diagnosis must be made. This then becomes a part of your permanent health care record. This may lead to limitations such as denial for quality life insurance later on. Additionally, the insurance company can demand to know a lot of information about you in order for your treatment to be covered. The insurance company can review all of your records at their discretion.
By paying privately or out-of-pocket, we can assure private-pay clients of the highest degree of privacy, flexibility and control of their mental health record allowed by Arkansas state law. This is because records are exempt from insurance reporting and random compliance audits under these circumstances. Our work would be off record.
In addition, many insurance companies require a deductible to be met before they start paying, so you may be paying full fee out-of-pocket for at least part of your treatment under any circumstances.
We will work collaboratively to decide how often to attend therapy and you decide what you want to focus on. You have the control, not the insurance company.